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Vice President of Customer Operations, Pacific Gas & Electric Company

Scott Sanford is the vice president of customer service for PG&E. Scott leads the teams responsible for the entire “meter to payment handling” process, including meter specification, purchase, testing, installation and maintenance, along with customer billing, payment processing, collections, and credit policy.  He joined PG&E in 2012, bringing over 25 years of operational experience from within the wireless telecommunications and cable industries. He has held various senior leadership positions with McCaw Cellular, AT&T, and Comcast.

Scott holds a bachelor’s degree from the University of South Dakota, and an MBA from Regis University of Colorado. A graduate of California Chamber of Commerce Civic Leadership program, Scott now serves on the Roseville City Board of Appeals.  He is the only PG&E corporate officer based outside San Francisco.

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